Compass Studio Exeter Privacy Policy

Our contact details

Name: Jamie Hoskin (Director & Founder)

Address: Flat 49 Compass Quay, Haven Road, Exeter EX2 8GW

Phone Number: 07518 753 490

E-mail: compass.studio.exeter@gmail.com

Completed as of December 2023

The type of personal information we collect

We currently collect and process the following information:

·Name and contact details

·Email Addresses

·Phone numbers

·Addresses (for payments only)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

·You have signed up to the mailing list.

We also receive personal information indirectly, from the following sources in the following scenarios:

·From Stripe (who are our payment provider) when you have purchased a product from our website.

We use the information that you have given us in order to confirm orders and send any material needed before Reel/Coaching session/workshop.

Your information is not shared with any external organisation.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

Your consent. You are able to remove your consent at any time. You can do this by contacting compass.studio.exeter@gmail.com and requesting to unsubscribe.

How we store your personal information

Your information is securely stored.

We keep the contact details you have provided for 5 years. We will then dispose your information by deleting any digital copies stored on external hard drives and on secure cloud.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us atcompass.studio.exeter@gmail.comif you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at compass.studio.exeter@gmail.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk